Privacy Policy
Affordable Cremation Calgary — a division of Pierson's Funeral Service Ltd.
Effective Date: January 1, 2026
Affordable Cremation Calgary, a division of Pierson's Funeral Service Ltd. ("we," "our," or "us") respects your privacy. This Privacy Policy explains what information we collect through this website, how we use it, and how we protect it, in accordance with Alberta's Personal Information Protection Act (PIPA) and, where applicable, Canada's Personal Information Protection and Electronic Documents Act (PIPEDA).
Information We Collect
- Information you submit through forms, including name, email address, phone number, and message details.
- Information related to service requests, cremation arrangements, or obituary/condolence submissions.
- Payment information you provide when making a payment through this website, such as for services, cemetery property, or pre-planning arrangements.
- Technical information such as IP address, browser type, device information, and page activity for site performance and security.
How We Use Information
- To respond to your inquiries and provide cremation and related services.
- To coordinate service-related communication with families and authorized contacts.
- To process payments you authorize and maintain accurate records of your account.
- To improve website functionality, user experience, and service quality.
- To maintain security, detect abuse, and comply with legal obligations.
Online Payments
Payments made through this website are processed by Stripe, a payment processor used by businesses of all sizes to handle card transactions securely.
Your card number and payment details are sent directly to Stripe and are not stored on our servers. We keep a record that a payment was made and its amount, but never your full card number. Stripe’s handling of your payment information is governed by Stripe’s own privacy policy.
Kindred Platform Disclosure
Affordable Cremation Calgary's website is powered by Kindred's Canadian platform. Information submitted through this website may be processed and stored in Kindred systems located in Canada on behalf of Affordable Cremation Calgary (Pierson's Funeral Service Ltd.) for business operations, family communication, and service fulfillment.
Automated Processing of Messages
When you submit a contact form or a condolence or guestbook message on this website, the content you provide may be processed in-region by third-party enterprise AI providers over private, enterprise connections (not consumer chat products). This processing is used to categorize inquiries, moderate public messages, and route them to the appropriate staff. The providers and models may change over time. We do not sell your personal information.
Cookies & Tracking Technologies
This website uses cookies and similar technologies. Strictly necessary cookies keep the site functioning and are always active. We also use first-party analytics and, on certain pages, third-party analytics and marketing technologies — Google Analytics (loaded through Google Tag Manager) and the Meta (Facebook) Pixel — to understand how the site is used and to measure our outreach. These are optional and load only with your consent.
Nothing optional loads until you choose “Accept” on our cookie banner. You may decline, or change or withdraw your choice at any time using the “Cookie settings” link in the footer of any page. Declining does not affect the strictly necessary cookies the site needs to work.
Information Sharing
We do not sell personal information. We may share information only as needed with trusted service providers, technology partners, professional advisors, or as required by law.
Data Security
We use administrative, technical, and physical safeguards designed to protect personal information. No method of transmission or storage can be guaranteed 100% secure, but we take reasonable steps to protect your information.
Your Privacy Rights
Under Alberta PIPA, you may request access to, or correction of, your personal information in our custody or control. To make a request, contact us using the details below. We will respond within the timelines required by law. If you are not satisfied with our response, you may contact the Office of the Information and Privacy Commissioner of Alberta (OIPC).
Children's Privacy
This website is not directed to children under 13, and we do not knowingly collect personal information from children under 13 through this site.
Changes to This Policy
We may update this Privacy Policy from time to time. Updates are effective when posted on this page.
Contact Us
If you have questions about this Privacy Policy, please contact Affordable Cremation Calgary at our contact page or call 403-831-3811.